Terms of Service

By downloading, installing, or using CoreGuard (the “Software”), you agree to these Terms.

1. License

We grant you a personal, worldwide, non-exclusive, non-transferable, revocable license to install and use the Software on the number of Macs included in the tier you purchased — Pro: up to 3 Macs that you own or personally use (a work Mac counts); Family: up to 6 Macs used by you and members of your household. A license does not extend to friends, colleagues, or anyone outside your household — for teams and organizations a Business license (more seats / volume / reseller use) is available on request; contact us for terms and seat count. The free tier may be used at no charge under these same Terms. You may move your license between the Macs your tier covers (e.g. when you replace a Mac) as long as the number of Macs in concurrent use stays within your tier. This agreement is the End-User License Agreement (EULA) for the Software.

Your license key is personalized. Each key cryptographically embeds the purchase email and order ID — the same details you’d use to recover a lost key. This identification comes from the key itself, not from tracking where or how it is used. Please keep it within the Macs your tier covers. If a key appears publicly (for example, on a website or forum), we may revoke it in a future release of the Software (your copy is never disabled remotely — there is no server check). We will make reasonable efforts to contact the purchase email first, and if a key leaked through no fault of the purchaser, we will make reasonable efforts to issue a free replacement key. Separately, if an order is refunded, the license ends and its key may likewise be revoked in a future release — see the Refund Policy.

2. Trial

New installs include a 3-day full-feature trial. When it ends, the Software continues to work as the free tier; paid features require a valid license.

3. Purchases, payments, and refunds

Purchases are sold and processed by our merchant of record, Paddle, who is the seller of record for the transaction, handles billing and applicable taxes, and whose terms also apply to your purchase (see Paddle’s Buyer Terms and Privacy Policy). The contracting Paddle entity depends on your location, as set out in Paddle’s Buyer Terms: Paddle.com Inc. for US buyers, Paddle.com (Canada) Ltd for Canadian buyers, and Paddle.com Market Limited (company no. 8172165, 30 Old Bailey, London EC4M 7AU) for buyers elsewhere. We do not receive or store your payment-card details.

30-day money-back guarantee. If your CoreGuard Pro or Family license isn’t right for you, you can request a refund within 30 days of your purchase. Refunds are processed by the merchant of record under its refund policy; see our Refund Policy. Because the Software is delivered as a download, you confirm at checkout, before paid delivery, that you understand you have 30 days from the order completion date to cancel or request a refund. (Where local consumer law grants you a longer or non-waivable right, that applies.)

4. Updates

Your license includes all updates within the same major version (e.g. all 1.x). Future major versions may be offered as a separate paid upgrade.

5. License keys

Your license key is for your own use. You may not share, resell, sublicense, or publish license keys. Circumventing the licensing or using the paid features without a valid license is not permitted.

6. Hardware safety & fan control — important

Current builds of the Software (1.13.0 and later) do not include fan control. Monitoring is read-only: fan speeds are read and displayed, never changed. Earlier versions (1.12.x) offered an optional fan-control feature, and if you installed its privileged helper it stays on your Mac until you remove it (Settings ▸ Privileged helper ▸ Remove helper). If a version of the Software offers fan control, it must be explicitly enabled by you; when enabled, a privileged helper writes low-level system (SMC) values to control fan speed, only ever raises fan speed when the Mac is hot, clamps each fan to its hardware range, runs a thermal-failsafe watchdog, and returns control to macOS automatically if the app quits. However, controlling hardware carries inherent risk. You enable and use fan control at your own risk. To the maximum extent permitted by law, we are not liable for any overheating, throttling, hardware damage, data loss, or other harm arising from the use of fan control or any other feature.

7. No warranty

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. Readings, estimates (e.g. SSD life, battery health, temperatures), reports, and any exported Condition Report are best-effort and not a substitute for professional diagnosis or service.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SOFTWARE IS LIMITED TO THE TOTAL AMOUNT YOU PAID FOR YOUR LICENSE. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST DATA, PROFITS, OR HARDWARE. Some jurisdictions do not allow these limits, so they may not fully apply to you.

9. Acceptable use

Don’t use the Software unlawfully, don’t reverse-engineer it except where that right can’t be excluded by law, and don’t use it to harm others’ systems.

10. Termination

This license ends if you breach these Terms. You may stop using the Software at any time; uninstalling removes it and its privileged helper.

11. Changes

We may update these Terms; material changes will be posted on this page with a new effective date. Continued use after changes means you accept them.

12. Governing law

These Terms are governed by the laws of [governing law / jurisdiction — to be set, confirm with counsel], without regard to conflict-of-laws rules. Consumer-rights carve-outs required by your jurisdiction (for example, EU/UK statutory rights) are unaffected.

13. Contact

support@coreguard.app